New research from The Australia Institute shows that 45% of Australians say they will download and use the government’s COVID-19 app, while 28% say they will not used it and 27% unsure.

The Australia Institute surveyed a nationally representative sample of 1,011 Australians about whether they would use the government’s COVID-19 mobile app on 23-24 April 2020.

“While there is a base level of support for the proposed government COVID-19 mobile app, the government will need to ensure user privacy is guaranteed in legislation,” said Ben Oquist, Executive Director of the Australia Institute.

“With half the population yet to be fully convinced, the government will need to ensure strong privacy guarantees are legislated to keep the community on side and assuage any privacy concerns.”

Key Findings:

  • 45% of Australians say they will use the government’s COVID-19 app, which is above the government’s 40% uptake target. Meanwhile, 28% say they will not use the app and 27% say they don’t know /aren’t sure if they will use the app.
  • Men are much more likely to say that they will use the app (52%) compared to women (38%).

COVID-19 app

Over half of those aged 18–39 say they will use the app, compared to 36% of those aged 60 or over. Three in 10 aged 40 or older say they will not use the app, about the same as the share who say they don’t know or aren’t sure.

There is significant variation in planned use of the government’s COVID-19 app by voting intention. Coalition voters are most likely to use the app (53%), followed by Labor (47%) and Greens voters (36%). One in four One Nation (27%) and Independent/Other voters (25%) say they will use the app.

Research Method

The Australia Institute surveyed 1,011 people on 23–24 April 2020, online through Dynata’s Rapid Results polling, with nationally representative samples by gender, age and region.

The margin of error (95% confidence level) for the national results is 3.1%. Results are shown only for larger states.

Voting crosstabs show voting intentions for the House of Representatives. Those who were undecided were asked which way they were leaning; these leanings are included in voting intention crosstabs. ‘Coalition’ includes separate responses for Liberal and
National. ‘Other’ includes Centre Alliance, Jacqui Lambie Network and Independent/Other.


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