An e-scooter safety campaign is being rolled out as the new ‘micromobility’ hire systems are about to commence operation in Hobart and Launceston.

There is an expectation of many first time e-scooters and inexperienced riders, some of whom will be less familiar with the riding rules. To encourage safety over the holiday period, and start familiarising Tasmanians with the riding rules in the lead up to launch,  the campaign will include a series of short videos that will be shared on social media. They include reminders around responsible parking, no drink riding and also urge riders to wear a helmet.

Post-launch, ‘Safety Ambassadors’ will be out in force across the city during December and over the holidays running a series of ‘ScootSafe’ events in Hobart. Safety Ambassadors will engage one-to-one with riders and the general public to educate and highlight the hire operator’s rules and top safety guidelines. Riders who visit the ScootSafe events will have the opportunity to take a short safety briefing and will be able to earn rewards such as free credits for future rides.

“E-scooters are a great way for locals as well as tourists to travel in a safe, convenient and fun way and we are looking forward to getting wheels on the ground in Hobart,” said Richard Hannah, Head of ANZ at Neuron Mobility.

“With more people expected to be out and about in Hobart over the Christmas holidays and launch just around the corner, we want to take this opportunity to reinforce the rules and safety guidelines. Don’t be complacent, don’t drink and ride, and please wear a helmet – our e-scooters all have one provided, so use them to protect your most important asset, even on the shortest trip.”

Russell White, CEO of Australian Road Safety Foundation said that e-scooters are having a positive impact in many Australian cities.

“However riders must stay alert, behave responsibly and follow the rules,” he cautioned. “There is an increased chance of people riding under the influence of alcohol during the holidays, increasing the chance for incidents. With school holidays upon us parents could also be tempted to ride with their children on the same e-scooter.”

He said the design of the e-scooters made them as safe as possible.

“They all have integrated helmets, bigger wheels, a wide deck, an emergency button to name a few. Ultimately, the onus is also on e-scooter riders to abide by the riding rules. We can all do our part to keep ourselves and the people around us out of harm’s way.”

Safety features include the world’s first app-controlled helmet lock which secures a helmet to the e-scooter, electronically releasing it to use at the start of their booking. A ‘Follow My Ride’ feature in the app allows riders to share their trip with friends and family in real time for added safety and peace of mind. A 000 emergency button can tell if someone has had a fall, then help them call the emergency services.

The e-scooters and helmets will be cleaned and sanitised on a regular basis by the operator.

Important Riding Rules and Safety Tips:

  • Riders must be 18 years old and above

  • Do not ride under the influence of alcohol or any other substance

  • E-scooters can only be ridden on the pavement, not on roads or on on-road bicycle lanes

  • Only one rider allowed per e-scooter, and no tandem riding with children

  • Wearing a helmet is mandatory, there is one on every Neuron e-scooter

  • Maintain a safe distance from other vehicles particularly when turning

  • Be aware of the riding environment and remove distractions (including earphones)

  • Give way to pedestrians and mobility devices (such as wheelchairs) at all times

  • Park responsibly, don’t obstruct access areas, don’t park too close to a junction

  • Keep both hands on the handlebars