A new mobile app to help monitor the safety of TasWater’s remote and lone workers has been launched.
On any given day, our field staff work around water, electricity, heavy machinery and other equipment, in confined spaces, in the dark, alone and sometimes in poor weather.
The new StaySafe app streamlines the current manual process of logging staff locations, expected job times and after-hours callouts to ensure the TasWater Operations Control Centre can check a worker’s welfare or give an exact location if emergency services are needed.
Launched in the north and northwest this week, during National Safe Work Month, the app shows TasWater’s commitment to keeping staff safe and making a positive difference in the community.
“A safe working environment not only has immediate benefits for our staff but it also has a positive effect on the community,” TasWater Operations Control Centre manager Kevin Douglas said.
“These staff are integral to ensuring our customers can be confident clean and safe water will come out of their tap and sewage will be taken care of.”
“We have robust safety practices in place already but we are proud to strengthen measures to ensure our workers get home safely when their job is complete.”
The app works like a GPS with an alarm – at the start of a session the field worker enters how long the job will take, adds a description of the work, confirms the location and starts the session. At the end of the session, the worker ends the session or extends the time. If there is an emergency at any time, they can hit the panic button.
All of this information is transmitted to the Operations Control Centre (OCC), which oversees TasWater’s real-time activity and data systems across the state. If a field worker doesn’t end or extend a session, the app triggers an alert in the OCC and an operator starts the process of checking the staff member’s safety.
“This visibility means we can get emergency help quickly if someone is injured or becomes unwell,” Mr Douglas said.
“While the manual process works well, this app will allow the OCC operators to focus on other critical tasks such as monitoring our water and sewer infrastructure, ensuring our customers receive services 24/7/365.”
The app will be rolled out to field workers in the south of the state in early November.