Hill Street IGA X-press West Hobart stores wins national IGA X-press Store of the Year

Hill Street IGA X-press in West Hobart is celebrating after winning the prestigious national award for IGA X-press Store of the Year at the annual IGA Awards of Excellence held on the Gold Coast.

The award for West Hobart makes it back-to-back wins for Hill Street, with the Lauderdale operation winning the IGA X-press Store of the Year last year.

The IGA Awards of Excellence recognised the dedicated efforts of the stores and their staff in the local community and heralded the winning stores as the benchmark for other 1,455 independent grocery stores and supermarkets across the IGA retail network.

The national awards were judged on a range of criteria including what the store is famous for, customer service, community contribution, department excellence, brand values, merchandising, shopper experience and the store’s overall performance.

Hill Street IGA X-press in West Hobart has won this award by delivering a great fresh food offering, impressive grocery range and outstanding presentation standards in every department to shoppers.

Customers enjoy access to the stores prominent cheese room with daily cheese sampling, a full range of flowers available from the in-house florist as well a great range of homewares. Together these initiatives have improved the store’s customer shopping experience.

The awards were presented to Hill Street IGA X-press West Hobart by Chairman of the IGA Retail Council, Ben Ryan and Metcash CEO of Supermarkets, Steven Cain.

Grant Hinchcliffe, CEO of IGA Tasmania said the IGA Awards of Excellence acknowledge the hard work, commitment and excellence our stores have demonstrated all year.

“Congratulations to Hill Street IGA X-press West Hobart for winning IGA X-press Store of the Year. This Hobart based grocer has performed exceptionally well, and the store’s dedicated work as an independent retailer has been deservedly recognised with this award,” Mr Hinchcliffe said.

Hill Street’s Nick Nikitaras said it was humbling to be recognised at such a level and paid tribute to the many hardworking members of the Hill St team who had helped make the business such a success.

“When we won the state award early this year we were pretty delighted, but to now get national recognition as a retailer of the year is pretty impressive,” Mr Nikitaras said.

“We couldn’t have done it without the help of our hardworking team at our store in West Hobart, the strong relationships we have with our suppliers and most importantly the great support we get from our customers.”

The IGA Awards of Excellence take place each year at a gala dinner during the Metcash Food and Grocery Expo on the Gold Coast to celebrate the success across IGA’s network of 1,455 stores. This year the awards also recognise our supplier partners and the role they play in supporting the IGA network.

Over 6,000 retailers and suppliers visit Expo from across the Metcash business to experience retailing best practice and latest products and food trends to bring to shoppers at their local IGA.
Grant Hinchcliffe, CEO of IGA Tasmania