Media release – Kathrine Morgan-Wicks, State Health Commander, 22 August 2020
Important coronavirus test information
Any Tasmanian who has been referred for a coronavirus test by their GP in the past few days and has yet to receive further contact should call the Public Health Hotline on 1800 671 738 to arrange their test.
A technical error has affected the GP referral system for Tasmanian Department of Health coronavirus testing clinics, and referrals made between Thursday 20 August and yesterday have not been properly processed, and test bookings may not have been made for some patients within the normal timeframes.
Anyone affected by this should continue to isolate and contact the Public Health Hotline.
The Department has also notified GPs and requested that they re-process any referrals that may have been affected.
GP referrals to Tasmanian Department of Health testing clinics are the only GP referrals that have been affected. All other referrals have been processed as normal.
The Department sincerely apologises to any patients who have been affected by this issue, which has now been resolved.
